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At BodyFast, our mission is to help you along your intermittent fasting and journey to a better health and we want you to have control over your Personal Data that you provide to us over the course of that journey.

Like many digital companies, the BodyFast mobile application and website are built using different technologies and service providers. Because of this, we are unable to offer a singular way to opt-out. However, step-by-step OPT-OUT instructions for all your available options are listed below. You may also visit our Privacy Policy for additional information related to your privacy.

But First, Some Context About the Companies We Work With

The California Consumer Privacy Act (CCPA) requires a business to tell its California consumers how it shares their data, if their data is “sold,” and provide ways for users to opt-out of (or “turn off”) the sale of their data. “Sold” and “sale” in this case doesn’t necessarily mean providing data in exchange for money- we don’t do that. “Sold” may instead mean passing data, including technical device data, to another company that might use that data for its own purposes, such as for advertising.

This Data Management page will give you information on how we share data and your rights to opt-out of certain data sharing practices.

We may collect your Personal Data when you engage with the BodyFast service (website or app) and the associated online communities. This includes when you click on advertisements, interact with our social media pages, submit content, leave reviews, or otherwise enter information into comment fields, blogs, message boards, events, and other community forums affiliated with BodyFast.

Companies That Use Data At Least Partially For Their Own Purposes

When we share data with companies that use data at least partially for their own purposes (for example, for certain targeted advertising) it may be considered a “sale” of information under the CCPA. This occurs primarily with companies involved in online advertising and related services.

The What:

Opting Out of Personalized and Targeted Advertising

We do not show third party advertising on BodyFast. However, when you open the BodyFast app or visit our website, we detect some information about you, your device, and your usage of our services. We send out a signal to our ad-serving partners containing this data. Those contracted service providers then share and match that signal up with third parties and companies who would like to reach consumers and users like you on their own network. This all happens in the time it takes to load a web page or open the mobile app.

Opting Out of Practices Associated with Visiting Our Website:

When you visit our websites, even if you don’t log in or create an account, we collect and store limited information. We may use cookies and use other tracking technologies (such as web beacons) or identifiers (such as IP address) as noted in our Privacy Policy. You can visit the “Limiting Cookies and Other Tracking Technologies” section below for instructions on how to opt-out and limit certain tracking.

The How:

Limiting Cookies and Other Tracking Technologies

  • Cookie Consent and Cookie Opt-out: We provide easy-to-use tools across our websites that help you manage different types of cookies, including cookies related to marketing and advertising. If you are located in the European Union or United Kingdom, we will ask for consent for this type of tracking when you first visit the BodyFast website. To reset the cookies you have set for our website, please follow the instructions below to Clear Your Browser Cookies and Cache.
  • Interest-Based Advertising Opt Outs, Choices, and Control: If you live in the United States, Canada, or the European Union, you can visit Ad Choices (US), Your Ad Choices (Canada), or Your Online Choices (EU) to find a convenient place to opt-out of interest-based advertising with participating entities for each region. More information is available in our Privacy Policy.
  • Clear Your Browser Cookies and Cache: You can also regularly clear your browser cookies and cache to limit how you are tracked on the BodyFast website, as well as any other sites you may visit. Please note that clearing your cookies will also reset your prior given cookie preferences on our site. Please see the following instructions for how to delete your cookies from your browser:

Changing Your Device Settings

Mobile Device Limit Ad Tracking Settings – Control how your mobile advertising IDs are used.

  • iOS – Open the Settings App > Tap Privacy > Scroll and tap Advertising > Toggle on “Limit Ad Tracking.”
  • Android – Visit Settings > Select Google > Select Ads > Toggle “Opt out of ads personalization.”

Other Ways To Manage Your Data:

Unsubscribe From Email Marketing

If you would like to unsubscribe from email marketing please click the “unsubscribe” button at the bottom of one of our emails. This will remove you from our marketing email list. Please note, that it might take up to 24 hours for our system to remove your email address, and in this timeframe you might still receive pending emails.

Delete Your Account

To delete your account, please contact our Customer Support team through the app under Settings → Contact us. Please write “Delete account” in the subject line of the email, so we can deal with your request faster.

Alternatively, you may send an email to info@bodyfast.de from the email address you used to register your account. Please always include your BodyFast ID, so we are able to locate your account. You can find the BodyFast ID in the app under “Me” → Settings (gear symbol at the top) → scroll to the bottom (it is a long code of letters and numbers).

Please note that once you delete your account, it cannot be recovered. In addition, note that it can take our Support team up to 72 hours to follow up on your request.

Access Your Data

To request a full copy of all your personal data saved with BodyFast, please email our support team at info@bodyfast.de. Please note, it may take up to 30 days for us to provide depending on the number of other outstanding requests. If you decide to request your personal data, we recommend confirming your email in your BodyFast profile first. This will help us process your request as quickly as possible.

If you can no longer access your account, or would like to submit a Subject Access Request, please reach out to our Customer Support team for assistance. Further information can be found in the ‘Contact Us’ section below.

Verifying Requests

We reserve the right to evaluate requests and modify our verification process on a case-by-case basis. Users must reach out to us directly from a verified email address, and/or confirm information associated with the account.

Please note, BodyFast will not directly honor automated or triggered rights requests from third party companies without further verification directly from the user, proof that the user has made this request, and proof that the user owns the account.

Contact Us

If you can no longer access your account, please reach out to our Customer Support team for assistance. You can contact our Customer Support team directly through the app under Settings → Contact us.

Alternatively, you may send an email to info@bodyfast.de from the email address you used to register your account. Please always include your BodyFast ID, so we are able to locate your account. You can find the BodyFast ID at the bottom of the settings page inside the app. The BodyFast ID is a long code of letters and numbers.